Merch Troop · live-event apparel crews · Orange County CA(562) 614-4800 · contact@merchtroop.com
On-Site Jersey
Personalization
Operated by Merch Troop

Vendor scope sheet · rev. 2026

On-site jersey personalization — name and number application at your venue.

You own the jerseys, or you want us to source them. Either way, Merch Troop arrives with pressing lanes, letter and number stock, a tablet intake queue, and a crew that has worked the line.

Standing specification

Application
Full-color DTF transfer + heat press
Name field
~9 characters max
Number field
1–3 digits
Lane config
2–4 typical, 1 operator per lane
Client goods
Accepted, fabric-tested first
Sizes stocked
Adult XS–3XL, capped per size
Red outdoor jersey kit studio with tablet entry stations on the left and a pressing crew in TEAM shirts working the counter behind them

Kit studio build — tablet entry stations feeding a pressing counter

Merch Troop live apparel crews have run stations for Riot Games, Sony, Coca-Cola, Hyundai, and Dickies

What we are contracted to do01 / SCOPE

Most callers are a team operations manager, a league merchandise buyer, a store owner, or an agency producer who already has a pallet of jerseys and a date. The job is application, not entertainment — though guests do enjoy watching it.

01 — ROSTER RUN

Roster personalization

You send a spreadsheet of names, numbers, and sizes ahead of the date. We pre-stage every ticket, group by size and color, and press against the roster. The fastest configuration per unit, because nothing is decided at the counter.

02 — WALK-UP RUN

Walk-up personalization

Guests choose their own name and number at a tablet. Slower per unit than a roster run and far more popular with a crowd — you are trading throughput for the moment someone sees their own name go on a back.

03 — MIXED RUN

Mixed roster plus walk-up

Common at team events: the roster is pressed first thing while the venue is quiet, then the same lanes flip to walk-up at doors. One mobilization, two deliverables, with the changeover planned into the run sheet.

How the line actually runs02 / PROCESS

One rule governs every station: a press should never wait on a decision. Decisions happen at intake; the press only ever receives a resolved job.

1

Intake and ticketing

A guest or a roster entry becomes a numbered ticket at a tablet station: name, number, size, color, and print location. A character-count check catches a name that will not fit at the tablet rather than at the press, and sold-out sizes disappear from the picker.

2

Queue distribution

Tickets go to lanes by least-pending-work, not round-robin, so a lane that catches a slow job does not accumulate a backlog. The crew works a shared queue board, so a lane falling behind is visible immediately.

3

Application

Names and numbers go on with full-color DTF transfers and a heat press — the method that behaves on the slick, textured, and mesh polyester modern jerseys are cut from. Alignment is set from the collar and side seams. Twill and embroidery are available for heritage looks.

4

QC and handoff

Every unit is checked against its ticket before it leaves the counter: spelling, digits, placement, adhesion, no scorch. A mismatch is reprinted on the spot. At premium tiers guests are texted when their jersey is ready.

The constraints worth knowing before you book03 / LIMITS

These change a quote or a run sheet. Better known now than discovered on the floor.

Layout and character limits

Name length
About 9 characters
Number digits
1–3
Locations
Back, front, sleeve
Size range
Adult XS–3XL

Past roughly nine characters a name has to be tightened or scaled to clear the shoulder seams, and it stops reading like a jersey. We cap the field at the tablet.

Footprint and crew

Lane ratio
1 press + 1 operator
Typical build
2–4 lanes
Large activation
Scales beyond 4 lanes
Also on the truck
Embroidery, patches, laser, UV DTF

Lane count is the biggest lever on how a line feels: two for a controlled roster day, four for an open-door activation.

Client-supplied garments

Teams, leagues, and uniform programs usually already own the jerseys. We take them. Before the date we ask for two or three samples from the same lot to run a fabric and heat test — polyester behaves differently by mill, and a sublimated jersey can ghost at the wrong temperature.

Stations in the field04 / PHOTOS

Red outdoor jersey personalization booth on a city plaza, staffed crew at the counter and a long stanchioned guest queue stretching across the concrete
Plaza build seen from across the footprint.
Indoor personalization station with a heat press and an embroidery machine running while guests wait alongside
Indoor station running a heat press and an embroidery head side by side.
Crew setting up printing equipment and tables on load-in day before an event opens
Load-in. Lanes are built, tested, and calibrated before doors.

See more station photos →

Next step

Send us the garment source, the unit count, and the date.

Send garment source, unit count, venue, and hours on the floor. We reply with lane count, crew size, and a written figure.

Request a scope sheet(562) 614-4800

Request a scope sheet05 / CONTACT

Tell us who owns the garments and how many units you expect. We come back with a lane count, a crew size, hours including setup and teardown, and a written figure.

What we need from you

  • Garment source: yours or ours
  • Fabric and brand, if you own them
  • Roster, walk-up, or mixed
  • Venue, city, load-in window
  • Live hours needed
  • Decoration location and marks

Prefer to talk it through? Call (562) 614-4800 or email contact@merchtroop.com.

Scope request

One business day reply with lane count, crew, and a written figure.

A crew lead reviews the scope and replies within one business day with lane count, staffing hours, and a written figure.